Balanced Scorecard step-by-step for government and nonprofit agencies /

Paul R. Niven.

Main Author: Niven, Paul R.
Format: BOOKS
Language: English
Published: Hoboken, N.J. : John Wiley & Sons, 2003
Subjects: Total quality management in government.
Administrative agencies –– Management –– Evaluation.
Nonprofit organizations –– Management –– Evaluation.
Benchmarking (Mnagement)
Performance standards.
Organizational effectiveness –– Measurement.
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MainLB, English Stack (5th Fl.)

Call Number: JF1525.T67 N734b 2003
Copy 1