Conflict management for managers :

resolving workplace, client, and policy disputes /

Susan S. Raines.

Main Author: Raines, Susan.
Format: BOOKS
Language: English
Published: San Francisco : Jossey-Bass, 2013
Series: Jossey-Bass business & management series.
Subjects: Conflict management.
Interpersonal relations.
Personnel management –– Psychological aspects.
Customer relations.
Conflict management –– Case studies.
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MainLB, English Stack (5th Fl.)

Call Number: HD42 R155c 2013
Copy 1